Privacy Policy

Effective Date: March 17, 2025
Revised: February 17, 2026

Your privacy is important to us at Your Happy Dog Coach. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with Canadian privacy standards.

1. Information We Collect

We only collect personal information that is necessary for the purposes of providing our coaching services. This may include:

Contact Information: Name, email address, phone number, and mailing address provided via booking forms or service inquiries.
Payment Information: Payment details processed securely through third-party services (we do not store credit card numbers on our servers).
Website Usage Data: Technical information, including cookies and analytics, to improve user experience on our website.

2. How We Use Your Information

We use your information to:

Deliver, manage, and improve our coaching services.
Process payments and manage customer accounts.
Communicate with you regarding your appointments, account status, or services.
Send newsletters or promotional materials, only if you have provided explicit consent (you may opt out at any time).

3. Data Protection and Retention

We take appropriate security measures to protect your personal data from unauthorized access, loss, or theft. We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

4. Third-Party Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers necessary to operate our business (e.g., website hosting, payment processors), provided they agree to maintain strict confidentiality. We will not disclose your personal information for any other purpose without your consent, unless required by law.

5. Your Rights and Access

You have the right to:

Access the personal information we hold about you.
Request corrections to inaccurate or incomplete information.
Request the deletion of your data, subject to legal retention requirements.
Withdraw consent for marketing communications at any time by clicking “unsubscribe” or contacting us.

6. Changes to This Policy

We may update this policy to reflect changes in our practices or legal obligations. Continued use of our services constitutes agreement to the revised terms.

Contact Us

For any questions, concerns, or to exercise your rights, please contact us at: Email: contact@yourhappydogcoach.ca